Terms of Use

Agreement to These Terms

By accessing, browsing, or using the SHELVANEO website, you acknowledge that you have read and agree to these Terms of Use.

If you do not agree with these terms, you should discontinue use of the website.

These Terms of Use should be read together with our Terms and Conditions, Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies made available on this website.

Use of the Website

SHELVANEO provides this website for personal shopping, product discovery, customer service, and other lawful purposes.

You agree to use the website only in a lawful manner and in accordance with these Terms of Use.

You are responsible for ensuring that your use of the website complies with laws and regulations applicable to you.

Customer Accounts

Certain features of the website may allow or require you to create a customer account.

You are responsible for providing accurate information and for maintaining the confidentiality of your account credentials.

You should notify us if you believe your account has been accessed or used without authorization.

Where reasonably necessary for security, legal compliance, or misuse prevention, we may restrict or suspend access to certain account features.

Website Content

We aim to keep product information, images, descriptions, dimensions, pricing, and other website content accurate and up to date.

However, occasional errors, omissions, outdated information, or technical inaccuracies may occur.

We may correct or update website content when reasonably necessary.

Product images are intended to provide a helpful representation, but colors and appearance may vary depending on lighting, screen settings, materials, and normal manufacturing variation.

Intellectual Property

Unless otherwise stated, website content including SHELVANEO branding, logos, graphics, text, page layouts, product descriptions, visual designs, and original images is owned by or licensed to SHELVANEO.

You may use the website for your own lawful, personal, and non-commercial purposes.

You may not reproduce, copy, modify, distribute, republish, sell, license, or commercially exploit protected website content without appropriate permission, except where permitted by law.

Third-party names, trademarks, logos, and other materials remain the property of their respective owners.

Prohibited Conduct

You may not misuse this website or interfere with its normal operation.

Prohibited conduct includes, where applicable:

Using the website for unlawful, deceptive, or fraudulent purposes
Attempting unauthorized access to accounts, systems, servers, or data
Introducing viruses, malicious code, malware, or harmful software
Attempting to bypass security features or access restrictions
Using automated systems in a manner that places an unreasonable burden on the website
Scraping, copying, or harvesting website content or customer data without authorization
Impersonating another person or misrepresenting your identity
Using the website in a way that infringes intellectual property, privacy, or other rights
Interfering with another customer’s use of the website

We may take reasonable steps to protect the website where misuse, fraud, or security risks are identified.

Reviews, Messages & User Submissions

If the website allows you to submit reviews, comments, feedback, photos, messages, or other content, you are responsible for the material you submit.

You should not submit content that is unlawful, fraudulent, abusive, defamatory, infringing, or that contains another person’s confidential information without authorization.

Where you voluntarily submit feedback about SHELVANEO, we may use that feedback to improve our products, services, or customer experience, subject to applicable law.

We may remove user-submitted content where reasonably necessary to comply with law, protect rights, or maintain the website.

Third-Party Services & Links

The SHELVANEO website may contain links to or rely on services provided by third parties, including Shopify, payment providers, shipping carriers, analytics providers, and other technology services.

We do not control all third-party websites or services. Their use may be subject to separate terms and privacy policies.

A link to a third-party website does not necessarily mean that SHELVANEO endorses all of its content, products, services, or practices.

Website Availability

We aim to keep the SHELVANEO website available and functioning properly.

However, access may occasionally be interrupted or limited due to maintenance, technical issues, service-provider outages, security concerns, updates, or other circumstances.

We may modify, suspend, or discontinue parts of the website when reasonably necessary.

Disclaimer

The website and its content are provided for general shopping, informational, and customer-service purposes.

While we make reasonable efforts to maintain accurate information, we do not guarantee that every element of the website will always be error-free, complete, current, or uninterrupted.

Customers are responsible for reviewing product details, dimensions, care instructions, and intended use before purchase.

Nothing in these Terms of Use excludes or limits any rights that cannot lawfully be excluded under applicable consumer law.

Limitation of Liability

To the fullest extent permitted by applicable law, SHELVANEO will not be responsible for indirect, incidental, consequential, or similar losses arising solely from use of or inability to access the website where such liability may legally be limited.

Nothing in these Terms of Use limits liability that cannot legally be limited or excluded.

Mandatory consumer protections remain unaffected.

Privacy

Your use of the website may involve the collection and processing of personal information.

Please review our Privacy Policy for information about how SHELVANEO may collect, use, disclose, and protect personal information.

Changes to These Terms of Use

We may update these Terms of Use from time to time to reflect changes in website functionality, business practices, technology, or applicable requirements.

When changes are made, we may update the “Last updated” date shown at the top of this page.

Continued use of the website after updated terms become effective may constitute acceptance of those terms where permitted by law.